Florida Healthy Kids Renewal Process - Frequently Asked Questions

1. How do I complete the Renewal Request Form?
2. How will I determine if I'm no longer eligible for Florida Healthy Kids & KidCare if my employer provides health insurance?
3. What documents are needed if my family has earned income?
4. What if someone in my family is self employed?
5. What if someone in my family has unearned income?
6. What if someone in my family has income from child support?
7. What if someone in my family has income from Social Security Benefits (including SSI and Death Benefits)?
8. What if someone in my family has Unemployment benefits?
9. What if someone in my family has Workers Compensation?
10. What if someone in my family has annuity, pension, retirement or disability income?
11. What if someone in my family has no income?

How do I complete the Renewal Request Form?

Once you receive the renewal request, please log into your online account (https://portal.floridakidcare.org) and complete the missing information and update any information that is not correct. If you have any questions please contact our toll-free customer service department at 1-(888) 540-5437 for assistance. Customer service representatives are available Monday through Friday from 7:30 am until 7:30 p.m. (Eastern).

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How will I determine if I'm no longer eligible for Florida Healthy Kids & KidCare if my employer provides health insurance?

If your employer offers coverage for your child and the cost of that coverage is more than 5 percent of a family's monthly household income before taxes, then the family may still be eligible for Florida Healthy Kids & KidCare. The renewal form will ask you if your employer offers coverage for your child and if so, how much would it cost.

For Healthy Kids families, if the cost is 5 percent or less of your monthly household income, then you may still be able to continue your Healthy Kids insurance at a different premium rate.

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