Once you receive the renewal request, please log into your online account (https://www.healthykids.org/account/) and complete the missing information and update any information that is not correct. If you have any questions please contact our toll-free customer service department at 1-(888) 540-5437 for assistance. Customer service representatives are available Monday through Friday from 7:30 am until 7:30 p.m. (Eastern).
If your employer offers coverage for your child and the cost of that coverage is more than 5 percent of a family's monthly household income before taxes, then the family may still be eligible for Florida Healthy Kids & KidCare. The renewal form will ask you if your employer offers coverage for your child and if so, how much would it cost.
For Healthy Kids families, if the cost is 5 percent or less of your monthly household income, then you may still be able to continue your Healthy Kids insurance at a different premium rate.